13A: Leisure/Hospitality/Tourism Workforce Study
Conduct a study to better understand the state of the industry employment, including workforce attraction and retention as well as forecasted employment supply and demand. Use this information to address employment challenges and to better understand the role of the industry in career pathways.
Value to the Community
More than 60,000 Indy residents are employed in jobs directly supported by visitors, including more than 32,000 in the accommodation and food services industry. Understanding the needs of this workforce and career pathways available will improve tourism's direct benefits to residents.Value to the Hospitality Industry
As public policy embraces living wage jobs and career pathways, we must understand the opportunities and challenges facing the industry so that we can address these community needs or risk being challenged as a pillar of future economic development policies.Updates
- April 2022. LHT Workforce Study. Visit Indy engaged Ball State's Center for Business and Economic Research to conduct a foundational assessment of Central Indiana's Leisure, Hospitality, and Tourism workforce.
- April 2021. Workforce Survey. Visit Indy conducted a survey of former hospitality workers for the Indianapolis Tourism Recovery Task Force to understand employee perceptions of returning to the industry after COVID restrictions were lifted.
Key Partners
Confirmed Partners
- Partnerships Under Development
Recommended Partners
- Partnerships Under Development
Priority + Progress
Active priorities are the top 20% or so of actions that TTI is most focused on and engaged with.
TTI Role
The primary role means TTI is taking a significant leadership role in this action. This is the most-involved type of role and typically applicable when Visit Indy is leading or significantly contributing to an action implementation.
Impact on Guiding Principles
